Last Updated: 10th September 2025

Azalea Foods (“we,” “us,” or “our”) operates the Azalea Africa website (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site to make a reservation, place an order, or contact us, and the choices you have associated with that data.

We use your data to provide and improve the service. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you.

A. Data You Provide to Us Directly

We may collect information from you when you interact with our Site in the following ways:

• Reservations: When you book a table, we collect your name, email address, phone number, date, time, and number of guests. This information is essential to confirm and manage your reservation.
• Contact Form: When you fill out our contact form, we collect your name, email address, and the message you send. We use this to respond to your inquiries.
• Newsletter Signup: If you subscribe to our newsletter, we collect your email address. We use this to send you updates, news, and special offers about Azalea Africa. You can unsubscribe at any time.
• Online Orders: When you click “Order Online,” you may be redirected to a third-party ordering platform. Any personal and payment information you provide on that platform is governed by the privacy policy of that third-party service. We only receive the information necessary to fulfill your order, such as your name, order details, and delivery address.

B. Data We Collect Automatically

When you access the Site, we may collect certain information automatically from your device. This includes:

• Usage Data: Information on how the Site is accessed and used, such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. Our cookies help us understand your preferences (e.g., remembering your location details) and analyze website traffic.

2. How We Use Your Information

Azalea Foods uses the collected data for various purposes:

• To Provide and Manage Our Services: To process your reservations, respond to your inquiries, and fulfill your online orders.
• To Communicate With You: To send you transactional emails (e.g., reservation confirmations) and, with your consent, marketing communications about our products, services, and promotions.
• To Improve Our Site: To monitor the usage of the Site and analyze trends to improve the user experience and our offerings.
• For Customer Support: To provide customer care and support services to address your issues and questions.
• For Security: To detect, prevent, and address technical issues and protect the security of our Site.
• To Comply with Legal Obligations: To meet legal and regulatory requirements.

3. Sharing and Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer relationship management. These providers are contractually obligated to protect your data and may only use it to provide services to us.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user data may be one of the transferred assets.
• Legal Requirements: We may disclose your information if required to do so by law or in a good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Azalea Foods, or protect the personal safety of users of the Site or the public.

4. Your Data Protection Rights

You have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• Access and Update: You can access or update the personal information you have provided by contacting us.
• Withdraw Consent: If you have consented to us processing your personal information for a specific purpose (e.g., marketing), you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
• Opt-out of Marketing: You can opt-out of receiving marketing emails from us by clicking the “unsubscribe” link included in each email.

To exercise any of these rights, please contact us at info[at]azalea[dot]africa.

5. Third-Party Links and Services

Our Site may contain links to third-party websites or services, including our social media pages and our third-party online ordering platform. We are not responsible for the privacy practices of these third-party sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personally identifiable information.

6. Data Security

The security of your data is important to us. We use commercially reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Azalea Foods
Address: Real Towers, Hospital Road, Upperhill, Nairobi – Kenya.
Email: info[at]azalea[dot]africa